Dropbox has announced the discontinuation of its password management service, Dropbox Passwords, effective October 28, 2025, as the cloud storage company shifts focus toward enhancing its core product offerings.
The announcement, made on July 29, 2025, gives users approximately three months to export their stored credentials before the service is permanently shut down.
Phased Shutdown Timeline Creates Urgency for Users
The discontinuation will follow a structured timeline designed to gradually reduce functionality while providing users opportunities to migrate their data.
On August 28, 2025, Dropbox Passwords will transition to a view-only mode across both mobile applications and browser extensions, preventing users from adding new credentials while deactivating the autofill functionality.
The mobile application will cease operations entirely on September 11, 2025, though users will retain access through browser extensions until the final shutdown.
The complete service termination on October 28, 2025, will result in the permanent and secure deletion of all password data from Dropbox servers.
This includes stored usernames, passwords, payment information, and the discontinuation of the dark web monitoring feature that helped users identify compromised credentials.
Migration Options and Security Recommendations
Dropbox strongly recommends users transition to 1Password, describing it as “a highly trusted and secure password manager”.
The company has established a streamlined import process specifically for 1Password users, providing detailed instructions through official support channels.
For users preferring alternative password managers, Dropbox facilitates data export through CSV files that can be processed by other providers.
The export process requires individual action from each user, with team administrators unable to export password data on behalf of team members.
Administrators can identify active Dropbox Passwords users through the admin console by checking password security scores, which indicate active usage versus inactive accounts.
Data Security During Transition Period
Throughout the transition period, Dropbox emphasizes maintaining its existing security standards to protect user data.
The company notes that it never has access to plaintext passwords, ensuring encrypted protection remains intact during the migration process.
Users are advised to save exported data to secure devices and avoid storing credentials in unprotected locations.
Impact on Existing Subscriptions
Current Dropbox subscription services remain unaffected by the password manager discontinuation.
The company encourages users to explore other security features within the core Dropbox platform to maintain content protection.
Customer support remains available through standard channels, with managed team users directed to contact their Customer Success managers for additional assistance.
The discontinuation reflects Dropbox’s strategic decision to concentrate resources on core cloud storage and collaboration features rather than maintaining peripheral security services in an increasingly competitive password management market.
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