A mandatory Windows 10 update, KB5058379, released as part of Microsoft’s May 2025 Patch Tuesday, is causing widespread disruption for users and organizations.
Reports have surfaced of PCs unexpectedly booting into Windows Recovery, demanding the BitLocker recovery key, and in some cases, encountering the dreaded Blue Screen of Death (BSOD).
BitLocker Recovery Prompts After Update
Since its rollout, KB5058379 has triggered a surge in complaints on forums and social media. Users describe completing the update installation only to be met with a screen stating, “Enter the recovery key to get going again (Keyboard layout: US),” effectively locking them out unless they can provide the BitLocker recovery key.
This scenario is particularly problematic for businesses, where IT departments have reported dozens of devices simultaneously stuck at the recovery prompt.
BitLocker, a security feature designed to protect data by encrypting the drive, typically only asks for the recovery key after significant hardware or firmware changes.
However, with KB5058379, the prompt is appearing unexpectedly, even when no such changes have occurred.

Blue Screens of Death Add to the Chaos
In addition to BitLocker issues, some users report their devices crash with a BSOD either during or immediately after the update process.
The BSODs, followed by BitLocker recovery screens, have been confirmed across multiple hardware vendors, including Dell, HP, and Lenovo.
Scope and Impact
While the issue does not affect every device, it is significant enough to disrupt business operations. Reports suggest that 2–5% of devices in some organizations are impacted, with one engineer noting that 15 out of 600 machines required manual intervention after the update.
Devices running Windows 10 22H2, 21H2 LTSC, and Enterprise editions appear most at risk, particularly those managed via SCCM or WSUS.
Official Response and Workarounds
Despite mounting user complaints, Microsoft’s official support documentation has not acknowledged the issue. However, support representatives have reportedly confirmed the problem privately and indicated that a fix is in the works.
In the meantime, IT professionals have found a workaround: disabling Intel Trusted Execution Technology (TXT) in the BIOS allows the update to complete without triggering BitLocker recovery or BSODs.
This involves:
- Rebooting into BIOS/UEFI (commonly F2, F10, F12, or Esc during startup)
- Navigating to Security or Advanced CPU settings
- Disabling Intel TXT (sometimes labeled “Trusted Execution” or “OS Kernel DMA Support”)
- Saving changes and rebooting
Some have also reported success by disabling Secure Boot.
Security vs. Stability
KB5058379 is a critical security update, patching several zero-day vulnerabilities actively exploited in the wild.
Delaying or skipping the update is not recommended, as it may leave systems exposed. However, the update’s instability has left many users in a difficult position, forced to choose between security and usability.
Windows 11 Not Affected
It’s worth noting that Windows 11 users are not experiencing these issues. The problem appears isolated to specific Windows 10 versions and hardware configurations.
As Microsoft works toward a resolution, affected users are urged to document their recovery keys and consider the BIOS workaround to restore access to their systems.
For now, the KB5058379 update serves as a reminder of the delicate balance between rapid security patching and operational reliability.
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