Microsoft Azure & 365 Down – Users Affected Globally

As of 13:13 UTC on July 30, 2024, Microsoft Azure and Microsoft 365 are experiencing a significant global outage.

Users worldwide, particularly in Europe, are reporting difficulties accessing a subset of Microsoft services, with timeouts and connectivity issues being the primary symptoms.

This outage is affecting multiple Azure-hosted services, causing widespread disruption.

Microsoft has mobilized several engineering teams to diagnose and resolve the issue. These teams are actively investigating the root cause and working to restore normal service as quickly as possible.

“”We have multiple engineering teams engaged to diagnose and resolve the issue. More details will be provided as soon as possible.”

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We are investigating reports of issues connecting to Microsoft services in Europe. More details will be provided as they become available on the Azure status page at https://t.co/3dVusz9SLS.

— Azure Support (@AzureSupport) July 30, 2024

We’re currently investigating access issues and degraded performance with multiple Microsoft 365 services and features. More information can be found under MO842351 in the admin center,” Redmond said.

Microsoft 365 Affected:

Microsoft has announced that they are currently investigating access issues and degraded performance affecting multiple Microsoft 365 services and features. The issue, identified as incident MO842351, is detailed further in the admin center for affected users.

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We're currently investigating access issues and degraded performance with multiple Microsoft 365 services and features. More information can be found under MO842351 in the admin center.

— Microsoft 365 Status (@MSFT365Status) July 30, 2024

Microsoft has implemented mitigations and rerouted user requests to address a recent service issue. The company is actively monitoring the situation to ensure it is resolved. For the latest updates, users can visit the Microsoft status page at https://status.cloud.microsoft or refer to the incident code MO842351 in the admin center.

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We've applied mitigations and rerouted user requests to provide relief. We're monitoring the service to confirm resolution and further information can be found at https://t.co/uSHwRmXFJZ or under MO842351 in the admin center.

— Microsoft 365 Status (@MSFT365Status) July 30, 2024

While the exact cause of the outage remains under investigation, potential factors could include network infrastructure issues, such as router failures or DNS problems, failures in one or more Azure data centers, critical bugs in Azure’s software stack, or even external factors like cyber-attacks or DDoS attacks.

In response to the outage, Microsoft has committed to providing more details as they become available.

Customers are advised to monitor the Azure Status Page for regular updates, use the Azure portal to check the health of specific services and regions, and implement contingency plans to mitigate the impact of the outage on their operations.

This significant event highlights the importance of having robust contingency plans in place for businesses that rely heavily on cloud services.

Microsoft’s engineering teams are working diligently to resolve the issue. Customers should stay informed through official channels and prepare for potential continued disruptions until the issue is fully resolved. For the latest updates, customers are encouraged to refer to the Azure Status Page.

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